Credit Suisse; New York, NY 2013-Present

Manage and execute research on topics including insurance, business, finance, industry, and markets
Identify appropriate research resources and strategies for analysis of complex facts and topics
Focus on research strategy, quality, accuracy and clarity to ensure thorough responses
Interpret and synthesize information and data providing results in a clear and logical manner.

Schawk Retail Marketing; Atlanta, GA 2010-2011

Coordinate job information with client and internal departments
Execute Quality Control review of digital and analog deliverables for accuracy and completeness
Manage projects and maintain workflow systems
Liaise with internal staff client representatives to plan, analyze, and evaluate information
Participate in briefing and pre-production meetings

Conduct needs analyses and facilitate hardware and software implementation
Analyze financial data for cost-savings opportunities
Manage workflow integration of new and existing software
Oversee A/R, A/P, bank statement and credit card reconciliation, and procurement
Design and launch web pages and direct mail marketing campaigns to increase revenue
Recommend, design and implement solutions for process improvements and increased efficiency

Initiated systems and process analyses to facilitate and implement organizational process improvements
Provided organizational and administrative support to 9 senior staff members enabling increased productivity
Monitored, maintained, and disseminated chapter inventory of over 100 publications
Used Quark to execute digital layout of flyers, invitations, postcards, programs and other publications
Processed and tabulated registrations and fees for over 100 program offerings annually
Updated and maintained proprietary member data, querying and pulling reports from Oracle database
Used desktop publishing software to produce marketing materials in-house, increasing cost savings
Supervised, trained, and mentored junior assistant, writing a job description and delegating responsibilities

Conducted analysis of legacy systems in preparation for development of open architecture database
Acted as liaison between programmers and management sponsor during design and construction of database
Planned, organized, and coordinated prototype training and functionality testing of database
Oversaw creating and government filing of service contracts accounting for over $500 million in revenue
Supported and trained system users

Launched national marketing campaigns resulting in 500% growth in company market share
Developed performance-based strategies and tools to support implementation of business plans
Provided marketing expertise and leadership to equipment, pricing, sales, and regional customer service
Served as keynote speaker at the national refrigerated commodities meetings
Represented NYK at major trade shows and conventions across the country

Revenue arbiter between 15 corporations representing 80% of the U.S. export trade in the transpacific
Mediated rate agreements among 15 international carriers in volatile base commodity markets
Represented company interests, negotiating rate agreements at national trade meetings

Lobbied for desired rates, protected business interests, and maintained revenues in weekly meeting forums
Negotiated export rates with 12 competitors to maintain rate stabilization
Achieved 95% success rate in industry adoption of NYK articulated ideas and principles
Standardized business processes across 10 offices nation-wide